Insurance coverage automation software program supplier Ascend has partnered with btcore by borrowedtyme to supply fee processing choices for insurance coverage businesses utilizing btcore’s system constructed on the Salesforce Monetary Providers Cloud.
The btcore system centralises billing, claims, consumer relationships, monetary accounting information, insurance policies, profiles and repair interactions.
This consolidation is designed to empower gross sales and repair groups to make knowledgeable choices, suggestions to particular person purchasers, in addition to strengthen consumer relations.
With the mixing of Ascend’s fee processing choices, businesses utilising btcore can achieve entry to number of fee strategies to supply their purchasers.
Ascend goals to reinforce the profitability of insurance coverage corporations by selling income development and minimising operational expenditures.
By using AI-powered automation, the corporate seeks to simplify administrative processes, present monetary insights and optimise treasury administration.
Ascend’s know-how is meant to cut back the burden of repetitive back-office duties, permitting businesses to concentrate on consumer retention.
Ascend co-CEO Andrew Wynn mentioned: “We’re thrilled to associate with borrowedtyme to supply insurance coverage brokers with a unified platform that simplifies their operations and enhances buyer experiences. This integration with btcore permits brokers to streamline their workflows, cut back administrative burdens and concentrate on what they do greatest – serving their purchasers.”
Commenting on the alliance, borrowedtyme co-founder Kevin Rall said: “The aim of borrowedtyme is to associate with impartial brokers, brokers and carriers to extra successfully operationalise know-how that may strengthen the distribution of insurance coverage to policyholders. Integrating with fee processing providers like Ascend aligns completely with this mission and enhances the general buyer expertise for paying company invoice invoices.”
In February this yr, Ascend expanded its partnership with Annex, a managing basic agent specializing in high-risk householders and flood insurance coverage insurance policies.
This growth introduces a premium financing answer for residential flood insurance coverage, which is designed to facilitate entry to flood protection for householders.
